
Explore common questions about our transport and logistics services. Find quick answers to streamline your shipping experience.
Explore common questions about our transport and logistics services. Find quick answers to streamline your shipping experience.
To make payments simple and convenient for our clients worldwide, we offer a flexible payment system through our international accounting network. We have authorized accountants in multiple countries across the globe. This allows you to make payments locally in your country, saving you time, reducing transaction fees, and speeding up processing. Here’s how it works: • Once your invoice is generated, our team will connect you with a verified accountant in your country. • You can complete your payment locally through bank transfer or other regionally accepted methods. • Upon confirmation of payment, your shipment will be processed immediately. 🔒 Note: We do not accept payment on delivery (POD). All services must be paid in full before shipment is dispatched. If you’re unsure who to contact for payment in your country, please reach out to our support team and we’ll direct you to the right accounting contact.
Tracking your shipments is a common and convenient feature offered by many shipping carriers. Here's a general guide on how to track your shipments: Obtain the Tracking Number: When you place an order or ship a package, you'll typically receive a tracking number. This number is unique to your shipment and is used to monitor its progress. Check the Shipping Confirmation Email: If you made an online purchase, check your email for a shipping confirmation message from the seller or the shipping carrier. The tracking number is often included in this email.
Whether you can specify a delivery date when ordering depends on the specific policies and options offered by the seller or shipping service. Here are a few things to consider: Seller's Policies: Check the policies of the online store or seller from whom you are making a purchase. Some sellers may offer the option to choose a specific delivery date during the checkout process. Shipping Services: Some shipping carriers provide delivery date options, especially for premium or expedited shipping services. When selecting a shipping method, look for options that provide estimated delivery dates.
Certainly! Shipping items for the first time can be a straightforward process with some careful planning and attention to details. Here are some tips for a first-time shipper: Packaging: Use sturdy boxes and packaging materials to ensure the safety of your items during transit. Wrap fragile items with bubble wrap or other protective materials. Seal boxes securely with strong packaging tape. Labeling: Clearly label each package with the recipient's name, address, and contact information. Include your return address on the package. For international shipments, make sure to include any necessary customs documentation. Choose the Right Shipping Service: Research and select the shipping service that meets your needs in terms of speed, cost, and reliability. Consider factors like tracking options, insurance, and delivery guarantees. Weight and Dimensions: Accurately weigh and measure your packages to determine shipping costs. Most carriers have specific guidelines for weight and size limits, so make sure your package falls within those parameters.